An ESA letter provides housing protections under the FHA, while a PSD letter documents a task-trained dog with public access rights under the ADA and air travel rights.
Anyone with a qualifying mental health condition like anxiety, depression, or PTSD that is mitigated by the presence of the animal. Our licensed clinicians perform the evaluation.
Yes. Our clinicians are state-licensed, ensuring your letter meets both federal and state-specific regulations for 100% acceptance.
Documentation should be renewed annually (every 12 months) to remain compliant with most housing providers and airlines.
Yes. Under the Fair Housing Act, landlords and HOAs cannot reject a valid letter or charge pet rent/deposits for assistance animals.
No. Airlines now only recognize task-trained Psychiatric Service Dogs (PSDs). You will need a PSD letter and DOT forms for cabin access.
No. Federal law allows for telehealth evaluations. PetCerts provides 100% online, HIPAA-secure clinical assessments.
ESAs can be most common domesticated animals (cats, dogs, rabbits). PSDs must be dogs under federal law.
Recent Client Success Stories
"My landlord in Florida tried to charge me $50/month pet rent. PetCerts provided the letter in 24 hours and the fees were waived immediately!"
— Michael T., Orlando"Legitimate clinicians. I used their PSD letter for a cross-country flight and had zero issues with the airline documentation."
— Amanda S., Seattle